top of page

Accessibility Statement

This statement was last updated on April29,2026.

​

We at Expressions Massage are working to make our site https://expressionsmassage.com accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility Adjustments on This Site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:
 

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Accessibility Arrangements in the Organization 

Accessibility Arrangements

At our spa, we are committed to creating a welcoming, inclusive, and comfortable environment for every guest. We strive to ensure that all individuals, regardless of ability, can enjoy a relaxing and rejuvenating experience. 

Facility Access
Our location offers accessible parking and a step-free entrance to provide ease of access. Doorways and walkways are designed to accommodate mobility aids, including wheelchairs and walkers.

Treatment Rooms
We provide treatment rooms that allow for additional space and flexibility to support guests with mobility needs. Adjustable massage tables are available to assist with safe and comfortable positioning.

Restroom Facilities
Accessible restroom accommodations are available on-site for guest convenience.

Personalized Support
Our team is happy to assist with entry, positioning, and any specific needs during your visit. We encourage guests to share any accessibility requests or health considerations at the time of booking so we can tailor the experience to you. 

Service Animals
Service animals are welcome in accordance with applicable guidelines.

Communication Needs
We aim to provide clear and supportive communication for all guests. If you require assistance with hearing, vision, or other communication needs, please let us know in advance so we can best accommodate you.

Ongoing Commitment
We are continuously working to improve accessibility within our spa and welcome feedback to better serve our community.

Requests, Issues, and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • Carrie Ann Jackson

  • 904-803-3345

  • expressedserenity@gmail.com

  • 12627 San Jose Blvd Suite 802 Jacksonville Florida 32223

bottom of page